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Entered and updated patient data and personal details into the system with high accuracy. Assisted in organizing and maintaining digital and physical patient files. Maintained confidentiality of patient records in compliance with hospital policies. Handled data encoding for admissions, discharges, and laboratory results.

Processed cash, card, and digital payments accurately in POS system. Assisted customers with product inquiries, purchases, and promotions. Maintained a clean, organized, and efficient checkout area. Supported store operations by restocking items and coordinating with team members. Delivered friendly and professional service to enhance customer satisfaction.

Sourced suitable applicants via job boards, ATS, and company websites. Recruited passive candidates through calls, emails, and relationship-building. Conducted pre-assessment calls verifying qualifications, availability, and compensation. Organized candidate files and tracked activities. Maintained candidate records using SS Tracker and created daily productivity reports.

Handled product replacements, refunds, and reorders ensuring accuracy and policy compliance. Processed refunds and order adjustments minimizing errors. Assisted customers with reorders verifying availability and delivery timelines. Resolved concerns through active listening and problem-solving.

Performed fraud detection and account security checks, escalating suspicious transactions per policies. Assisted members with debit card replacements and ensured timely reissuance. Provided accurate Health Savings Account status updates and supported new account openings. Delivered high-quality service via phone/chat/email, maintaining professionalism and empathy.

Performed accurate and efficient data entry for spreadsheets, CRMs, and databases. Managed and organized emails and inboxes. Organized, renamed, and maintained digital files for easy access and tracking. Created and uploaded product listings, including descriptions and images, for e-commerce platforms.

Labeled image datasets following strict annotation guidelines. Classified and tagged visual elements to support AI model training. Evaluated AI-generated images based on prompt accuracy and visual consistency. Reviewed prompt-to-image alignment and identified mismatches or errors. Maintained high accuracy and quality standards in image annotations.

Verified U.S. customers’ Medicare A & B eligibility, age, and other factors for Medicare Advantage (Part C) plans. Screened and verified applicants for Affordable Care Act (ACA) health insurance eligibility, ensured accurate data entry, and supported enrollment processes to maintain compliance and efficiency. Compiled and sent reports/data for clients on agent performance and daily operations.

Supported banking and financial operations through data entry, reporting, and document processing. Assisted with ATM monitoring, account-related processes, and administrative support tasks. Managed reports, emails, and financial documentation ensuring accuracy and timely completion.

Processed and reviewed mortgage loans including FHLMC, FNMA, CRA, and VA loans per guidelines. Reviewed borrower income, credit, assets, and mortgage documents for accuracy and compliance. Managed CRA Limited and EXAM Management processes. Performed quality checks on loans, handled escalations, coordinated with teams to resolve documentation issues, and verified critical loan data.

Processed underwriting requirements and matched documents to policy records. Handled document intake from advisors, laboratories, and medical providers. Prepared underwriting and policy-related documentation. Performed premium calculations and reimbursement processing. Managed email, phone, and walk-in inquiries. Generated monthly operational and processing reports.

Performed sales associate duties including customer service, product promotion, and handling transactions. Managed freelance sales activities contributing to company revenue growth and client satisfaction.

Handled sales transactions, customer inquiries, and inventory management for online sales. Facilitated order processing and customer satisfaction through effective communication.

Handled emails, live chat, and Facebook moderation for an e-commerce store.

Provided email support services as part of customer service operations.

Managed promotional merchandising activities for Kirti Telecom Watches, ensuring product visibility and customer engagement.

Set appointments for a client by cold outreach through Instagram targeting home renovations businesses such as landscaping, roofing, HVAC etc. Developed proficiency in social media management strategies, including content creation, scheduling, engagement, and analytics assessment.

Set appointments for a solar company based in the US by cold-calling in the Bay Area in California.

Provided executive-level support including calendar/email management, travel coordination, and CRM upkeep (Follow Up Boss, HubSpot, Salesforce). Managed payroll, tracked hours/screenshots, processed cancellations, and handled failed payments. Distributed motivated seller data to clients and students weekly; maintained organized digital records (Google Drive, DocuSign).

Conducted one-on-one online English lessons for students of various ages and proficiency levels. Assessed students' language skills and customized lesson plans to meet individual learning needs and goals. Improved students' speaking, listening, reading, and writing abilities through interactive and engaging lessons.

Provided high-level executive support including calendar management, email correspondence, scheduling, and administrative assistance for company leadership. Managed day-to-day business operations and ensured efficient workflow across departments. Developed and maintained the company website to improve online presence and customer engagement.

Managed escalated customer concerns related to shipping and delivery services. Investigated shipment issues and coordinated resolutions. Provided timely updates and ensured customer satisfaction. Maintained high standards of professionalism and service quality.

Assisted customers through digital support channels. Resolved billing, account, and technical inquiries. Delivered exceptional customer service while meeting performance metrics. Collaborated with team members to improve customer experience.

Conducted outbound calls to prospective clients. Qualified leads and scheduled appointments for sales representatives. Maintained accurate records of customer interactions and appointments. Built rapport with prospects and handled objections professionally.

Collected payments via email and calls. Assisted clients with accounting related concerns.

Filtered contents on a certain platform. Managed the platform based on their policies.

Worked with clients by providing data scores and metrics. Handled invoices for a certain line of business.

Performed drafting tasks using AutoCAD software to create architectural and building construction plans. Collaborated with the design team to ensure accuracy and compliance with project specifications. Assisted in preparing technical drawings and documentation for construction projects.

Provided administrative support including managing schedules, handling communications, and coordinating meetings. Demonstrated excellent verbal and written communication, active listening, problem-solving, time management, multitasking, typing accuracy, conflict resolution, empathy, and adaptability to fast-paced environments and rotational shifts.

Website design and computer troubleshooting