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Jennylou

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Joined today

EMPLOYMENT

Full-time

LANGUAGES

English

TOP SKILL

Sales

EXPERIENCE

10 Months

ABOUT

One year in Customer service and seeking new opportunity willing to learn and very adaptable

Work Experience (2)

Verified Skills

Data Encoder (On the Job Training)

San Carlos City Hospital

Jan 2026 - Present

(5 Months)

Entered and updated patient data and personal details into the system with high accuracy. Assisted in organizing and maintaining digital and physical patient files. Maintained confidentiality of patient records in compliance with hospital policies. Handled data encoding for admissions, discharges, and laboratory results.

Cashier/Sales representative

Mr. DIY

Jan 2026 - Present

(5 Months)

Processed cash, card, and digital payments accurately in POS system. Assisted customers with product inquiries, purchases, and promotions. Maintained a clean, organized, and efficient checkout area. Supported store operations by restocking items and coordinating with team members. Delivered friendly and professional service to enhance customer satisfaction.

Mark

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Joined today

EMPLOYMENT

Full-time

LANGUAGES

English, Tagalog

TOP SKILL

Recruitment

EXPERIENCE

3 Years

ABOUT

3 years BPO experience and almost 6 months recruiting experience and have experience handling chat, email, phone and recruiting experience

Work Experience (7)

Verified Skills

Senior Recruiter

PSG Global Solutions

Jan 2026 - Present

(5 Months)

Sourced suitable applicants via job boards, ATS, and company websites. Recruited passive candidates through calls, emails, and relationship-building. Conducted pre-assessment calls verifying qualifications, availability, and compensation. Organized candidate files and tracked activities. Maintained candidate records using SS Tracker and created daily productivity reports.

Customer Service Representative

Collective Solutions (Unify Cx)

Sep 2024 - Mar 2025

(6 Months)

Handled product replacements, refunds, and reorders ensuring accuracy and policy compliance. Processed refunds and order adjustments minimizing errors. Assisted customers with reorders verifying availability and delivery timelines. Resolved concerns through active listening and problem-solving.

Customer Service Representative

Concentrix

May 2025 - Dec 2025

(7 Months)

Performed fraud detection and account security checks, escalating suspicious transactions per policies. Assisted members with debit card replacements and ensured timely reissuance. Provided accurate Health Savings Account status updates and supported new account openings. Delivered high-quality service via phone/chat/email, maintaining professionalism and empathy.

Patrick

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Joined today

EMPLOYMENT

Full-time

LANGUAGES

English, Tagalog

TOP SKILL

AI

EXPERIENCE

3 Years

ABOUT

IT background with 2 years Customer Support role and current Ai Data Annotator role

Work Experience (4)

Verified Skills

General Virtual Assistant

Apr 2025 - Nov 2025

(7 Months)

Performed accurate and efficient data entry for spreadsheets, CRMs, and databases. Managed and organized emails and inboxes. Organized, renamed, and maintained digital files for easy access and tracking. Created and uploaded product listings, including descriptions and images, for e-commerce platforms.

Image Labelling

iMerit

Jan 2026 - Present

(5 Months)

Labeled image datasets following strict annotation guidelines. Classified and tagged visual elements to support AI model training. Evaluated AI-generated images based on prompt accuracy and visual consistency. Reviewed prompt-to-image alignment and identified mismatches or errors. Maintained high accuracy and quality standards in image annotations.

Customer Support Specialist

Virtual Buddy 24/7 Data Processing Services

Aug 2023 - Feb 2025

(1 Year 6 Months)

Verified U.S. customersโ€™ Medicare A & B eligibility, age, and other factors for Medicare Advantage (Part C) plans. Screened and verified applicants for Affordable Care Act (ACA) health insurance eligibility, ensured accurate data entry, and supported enrollment processes to maintain compliance and efficiency. Compiled and sent reports/data for clients on agent performance and daily operations.

Rochelle

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Joined today

EMPLOYMENT

Full-time

LANGUAGES

English

TOP SKILL

General

EXPERIENCE

18 Years

ABOUT

Detail-oriented operations specialist with over 13 years of experience in banking, mortgage processing, and financial services.

Work Experience (3)

Verified Skills

Various Roles

Deutsche Bank, Asian Life, Shell, BDO

Jan 2008 - Dec 2011

(3 Years 11 Months)

Supported banking and financial operations through data entry, reporting, and document processing. Assisted with ATM monitoring, account-related processes, and administrative support tasks. Managed reports, emails, and financial documentation ensuring accuracy and timely completion.

Operations Senior Specialist

JPMorgan Chase Bank

Feb 2013 - Jun 2026

(13 Years 4 Months)

Processed and reviewed mortgage loans including FHLMC, FNMA, CRA, and VA loans per guidelines. Reviewed borrower income, credit, assets, and mortgage documents for accuracy and compliance. Managed CRA Limited and EXAM Management processes. Performed quality checks on loans, handled escalations, coordinated with teams to resolve documentation issues, and verified critical loan data.

Associate 2

Sun Life of Canada Philippines, Inc.

Jul 2011 - Feb 2013

(1 Year 7 Months)

Processed underwriting requirements and matched documents to policy records. Handled document intake from advisors, laboratories, and medical providers. Prepared underwriting and policy-related documentation. Performed premium calculations and reimbursement processing. Managed email, phone, and walk-in inquiries. Generated monthly operational and processing reports.

Mary

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Joined today

EMPLOYMENT

Full-time

LANGUAGES

English

TOP SKILL

Chatting

EXPERIENCE

No

ABOUT

Virtual Assistant for Real-Time Chat Operations & Community Management

Erven

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Joined today

EMPLOYMENT

Full-time

LANGUAGES

English

TOP SKILL

Graphic Design

EXPERIENCE

No

ABOUT

As a Graphic Designer with 9 years of experience, I have honed my skills in both corporate and freelance settings.

Mary

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Joined today

EMPLOYMENT

Full-time

LANGUAGES

English, Tagalog

TOP SKILL

Chatting

EXPERIENCE

4 Years

ABOUT

Online seller on 5 years and need more income for future.

Work Experience (2)

Verified Skills

Sales Associate/FREELANCE

Platinum Publications

Apr 2021 - Apr 2025

(4 Years)

Performed sales associate duties including customer service, product promotion, and handling transactions. Managed freelance sales activities contributing to company revenue growth and client satisfaction.

Sales Clerk

Online Seller

Jan 2016 - Dec 2016

(11 Months)

Handled sales transactions, customer inquiries, and inventory management for online sales. Facilitated order processing and customer satisfaction through effective communication.

Aljie

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Joined 1 hour ago

EMPLOYMENT

Full-time

LANGUAGES

English, Tagalog

TOP SKILL

General

EXPERIENCE

11 Years

ABOUT

Shopify Customer Support | Virtual Assistant for 5+ years

Work Experience (13)

Verified Skills

Email / Chat / FB Moderation Specialist

Browze / Upwork

Oct 2020 - Nov 2021

(1 Year 1 Month)

Handled emails, live chat, and Facebook moderation for an e-commerce store.

Email Support Representative

Alorica Teleservices Inc.

Sep 2018 - Oct 2020

(2 Years 1 Month)

Provided email support services as part of customer service operations.

Promo Merchandiser

Kirti Telecom Watches

May 2015 - Apr 2016

(11 Months)

Managed promotional merchandising activities for Kirti Telecom Watches, ensuring product visibility and customer engagement.

Harjot

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Joined 1 hour ago

EMPLOYMENT

Full-time

LANGUAGES

English, Tagalog

TOP SKILL

Chatting

EXPERIENCE

7 Months

ABOUT

"Experienced Online Chat Specialist | Building Genuine Connections & Driving Engagement"

Work Experience (2)

Verified Skills

Direct Message Appointment Setter

ASCEND

Oct 2024 - Feb 2025

(4 Months)

Set appointments for a client by cold outreach through Instagram targeting home renovations businesses such as landscaping, roofing, HVAC etc. Developed proficiency in social media management strategies, including content creation, scheduling, engagement, and analytics assessment.

Appointment Setter/Cold Calling

APRICOT

Mar 2025 - Jun 2025

(3 Months)

Set appointments for a solar company based in the US by cold-calling in the Bay Area in California.

Sherie

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Joined 1 hour ago

EMPLOYMENT

Part-time

LANGUAGES

English

TOP SKILL

Chatting

EXPERIENCE

No

ABOUT

Entry-Level Chatter, Elite Work Ethic | Trained Fast, Sells Faster

Francheska

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Joined 1 hour ago

EMPLOYMENT

Full-time

LANGUAGES

English, Tagalog

TOP SKILL

General

EXPERIENCE

6 Years

ABOUT

3+ years of adaptable Virtual Assistant experience

Work Experience (3)

Verified Skills

REAL ESTATE EXECUTIVE VIRTUAL ASSISTANT

Legacy Investor

Jan 2023 - Dec 2025

(2 Years 11 Months)

Provided executive-level support including calendar/email management, travel coordination, and CRM upkeep (Follow Up Boss, HubSpot, Salesforce). Managed payroll, tracked hours/screenshots, processed cancellations, and handled failed payments. Distributed motivated seller data to clients and students weekly; maintained organized digital records (Google Drive, DocuSign).

ONLINE ENGLISH TEACHER

ACADSOC

Jan 2022 - Dec 2023

(1 Year 11 Months)

Conducted one-on-one online English lessons for students of various ages and proficiency levels. Assessed students' language skills and customized lesson plans to meet individual learning needs and goals. Improved students' speaking, listening, reading, and writing abilities through interactive and engaging lessons.

EXECUTIVE VIRTUAL ASSISTANT

JD Glass INC.

Jan 2025 - Dec 2026

(1 Year 11 Months)

Provided high-level executive support including calendar management, email correspondence, scheduling, and administrative assistance for company leadership. Managed day-to-day business operations and ensured efficient workflow across departments. Developed and maintained the company website to improve online presence and customer engagement.

Jess

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Joined 1 hour ago

EMPLOYMENT

Full-time

LANGUAGES

English

TOP SKILL

General

EXPERIENCE

4 Years

ABOUT

I have over four years of experience in sales, customer service, social media chat support, cold calling, and appointment setting.

Work Experience (5)

Verified Skills

Escalation Representative โ€“ FedEx PRT

Ibex Global

Aug 2024 - Dec 2025

(1 Year 4 Months)

Managed escalated customer concerns related to shipping and delivery services. Investigated shipment issues and coordinated resolutions. Provided timely updates and ensured customer satisfaction. Maintained high standards of professionalism and service quality.

Account Associate โ€“ Comcast Digital Care

VXI Global Solutions

Mar 2023 - Aug 2024

(1 Year 5 Months)

Assisted customers through digital support channels. Resolved billing, account, and technical inquiries. Delivered exceptional customer service while meeting performance metrics. Collaborated with team members to improve customer experience.

Cold Caller / Appointment Setter

Remote

Jan 2026 - Jun 2026

(5 Months)

Conducted outbound calls to prospective clients. Qualified leads and scheduled appointments for sales representatives. Maintained accurate records of customer interactions and appointments. Built rapport with prospects and handled objections professionally.

Neo

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Joined 1 hour ago

EMPLOYMENT

Full-time

LANGUAGES

English

TOP SKILL

Sales

EXPERIENCE

7 Years

ABOUT

3 years of sales experience. Expert in costumer negotiations, costumer service and cold calling.

Work Experience (5)

Verified Skills

Accounting Assistant

Canadian Pardon Application Services

Feb 2025 - Apr 2026

(1 Year 2 Months)

Collected payments via email and calls. Assisted clients with accounting related concerns.

Content Moderator

Alorica

May 2020 - Feb 2021

(9 Months)

Filtered contents on a certain platform. Managed the platform based on their policies.

Reporting Analytics

Alorica

Feb 2021 - Mar 2023

(2 Years 1 Month)

Worked with clients by providing data scores and metrics. Handled invoices for a certain line of business.

Fritzi

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Joined 1 hour ago

EMPLOYMENT

Full-time

LANGUAGES

English, Tagalog

TOP SKILL

Chatting

EXPERIENCE

1 Year

ABOUT

Experienced in online communication, relationship building, customer engagement, and maintaining meaningful conversations.

Work Experience (2)

Verified Skills

AutoCAD Draftsman

Konzthria Architectural and Building Construction

Aug 2023 - Dec 2023

(4 Months)

Performed drafting tasks using AutoCAD software to create architectural and building construction plans. Collaborated with the design team to ensure accuracy and compliance with project specifications. Assisted in preparing technical drawings and documentation for construction projects.

Executive Assistant

EL GRECO INC.

Mar 2024 - Jun 2025

(1 Year 3 Months)

Provided administrative support including managing schedules, handling communications, and coordinating meetings. Demonstrated excellent verbal and written communication, active listening, problem-solving, time management, multitasking, typing accuracy, conflict resolution, empathy, and adaptability to fast-paced environments and rotational shifts.

Jasper

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Joined 1 hour ago

EMPLOYMENT

Part-time

LANGUAGES

English

TOP SKILL

Chatting

EXPERIENCE

No

ABOUT

1 year IT support and software developer proficient in all kinds of software

Work Experience (1)

Verified Skills

IT Support

Dragon ai

Jun 2026 - Present

Website design and computer troubleshooting

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