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Call center Agenr

Assisted the Traffic Development Department in coordinating and supporting various corporate and airport-related events. Performed administrative duties such as email management, document preparation, scheduling assistance, and data organization. Communicated professionally with company delegates, guests, and stakeholders to ensure smooth coordination during meetings and events.

Produced original and engaging fictional stories while maintaining high standards of creativity, structure, and consistency without the use of generative AI tools. Collaborated closely with editors, co-writers, and supervisors to enhance story development, character building, and overall content quality.

Oversee the daily operations of the business, ensuring smooth workflow and excellent customer service at all times. Perform administrative and managerial tasks including sales monitoring, inventory checking, scheduling, and operational coordination. Handle cashiering responsibilities accurately while maintaining a friendly and welcoming attitude toward customers.

Assisted in auditing tasks by reviewing financial records to ensure accuracy and compliance with company procedures. Performed account reconciliation by comparing financial statements and identifying discrepancies for correction. Conducted vouching of documents such as receipts and vouchers to verify completeness and validity of transactions.

Performed food preparation and grilling tasks as part of the barbecue crew, ensuring quality and timely service to customers. Maintained cleanliness and organization of the work area while supporting team operations.

Assisted in daily operations including customer service, food preparation, and maintaining store cleanliness. Gained experience in fast-paced food service environment and teamwork.

Provided support by filling in various roles as needed within the company, ensuring smooth operations and continuity of service during staff absences.

Relieved accounting staff duties supporting financial operations and accounting tasks within the company.

Performed accounting functions including data encoding, journal entries, billing, managing accounts receivable, following up on overdue payments via calls and emails, and filing and paying BIR taxes.

Assisted in BIR and payroll, prepared costing and inventory lists, encoded data using MYOB and ERP software, performed journal entries for raw materials and finished goods, prepared and sent billing/invoices, managed accounts receivable, followed up on overdue payments, recorded payments, communicated billing discrepancies, collected client checks, and filed and paid BIR taxes.

ABLE SEAMAN

Managed subscriber conversations across creator accounts, built meaningful connections with subscribers through personalized communication, increased customer engagement and retention rates, promoted premium content through upselling, handled customer inquiries professionally, maintained creator brand voice, recorded interactions and sales activities, and assisted in achieving revenue targets...

Responded to customer inquiries via live chat and messaging platforms, resolved customer concerns and account issues, provided accurate product and service information, maintained positive customer relationships, and escalated complex issues when necessary.

Engaged with audiences through direct messages and social media platforms, responded to customer questions and comments, assisted with community growth and audience engagement, and monitored customer feedback and interaction trends.

Engaged with audiences through friendly and meaningful conversations, maintained active chats while building positive customer relationships, adapted communication style to different personalities and situations, ensured professionalism and confidentiality in every interaction.

Created AI-generated content including images, text, and creative ideas for online platforms. Used AI tools to produce engaging and high-quality content efficiently. Developed content tailored to different audiences and social media platforms. Kept up with latest AI tools and trends to improve content quality.

Assisted patients, ensuring efficient service. Supported doctors, improving patient flow. Organized medicines, maintaining accuracy. Distributed medicines to RHU’s, supporting healthcare delivery. Assisted with basic healthcare tasks, supporting patient care.

Served as primary contact for walk-in clients and phone inquiries, building rapport and delivering positive customer experiences. Handled written and verbal communication with clients, vendors, and management professionally. Coordinated appointments, follow-ups, and client schedules to ensure seamless communication.

Managed written communication with 100+ corporate clients daily, maintaining engaging, professional chat and email interactions to strengthen retention and satisfaction. Identified upsell and retention opportunities using a consultative approach. Built strong rapport with U.S.

Provided executive support, communication management, and client engagement for U.S.-based clients via chat and email. Drafted persuasive, on-brand client communications to maintain relationships, resolve concerns, and encourage engagement. Managed follow-up sequences and appointment coordination independently.

Entered and updated patient data and personal details into the system with high accuracy. Assisted in organizing and maintaining digital and physical patient files. Maintained confidentiality of patient records in compliance with hospital policies. Handled data encoding for admissions, discharges, and laboratory results.

Processed cash, card, and digital payments accurately in POS system. Assisted customers with product inquiries, purchases, and promotions. Maintained a clean, organized, and efficient checkout area. Supported store operations by restocking items and coordinating with team members. Delivered friendly and professional service to enhance customer satisfaction.

Sourced suitable applicants via job boards, ATS, and company websites. Recruited passive candidates through calls, emails, and relationship-building. Conducted pre-assessment calls verifying qualifications, availability, and compensation. Organized candidate files and tracked activities. Maintained candidate records using SS Tracker and created daily productivity reports.

Handled product replacements, refunds, and reorders ensuring accuracy and policy compliance. Processed refunds and order adjustments minimizing errors. Assisted customers with reorders verifying availability and delivery timelines. Resolved concerns through active listening and problem-solving.

Performed fraud detection and account security checks, escalating suspicious transactions per policies. Assisted members with debit card replacements and ensured timely reissuance. Provided accurate Health Savings Account status updates and supported new account openings. Delivered high-quality service via phone/chat/email, maintaining professionalism and empathy.

Performed accurate and efficient data entry for spreadsheets, CRMs, and databases. Managed and organized emails and inboxes. Organized, renamed, and maintained digital files for easy access and tracking. Created and uploaded product listings, including descriptions and images, for e-commerce platforms.

Labeled image datasets following strict annotation guidelines. Classified and tagged visual elements to support AI model training. Evaluated AI-generated images based on prompt accuracy and visual consistency. Reviewed prompt-to-image alignment and identified mismatches or errors. Maintained high accuracy and quality standards in image annotations.

Verified U.S. customers’ Medicare A & B eligibility, age, and other factors for Medicare Advantage (Part C) plans. Screened and verified applicants for Affordable Care Act (ACA) health insurance eligibility, ensured accurate data entry, and supported enrollment processes to maintain compliance and efficiency. Compiled and sent reports/data for clients on agent performance and daily operations.

Oversee overall management and operations of the homestay, ensuring quality service delivery and guest satisfaction. Lead staff, manage budgets, and coordinate directly to the owner to maintain smooth business operations.

Recruit Host Managers and support HR functions related to employee engagement and event coordination. Facilitate communication between staff and management to promote a positive work environment.

Manage administrative tasks and support operational activities within the department. Coordinate communication, maintain records, and assist in process improvements to enhance efficiency.